Six months after leaving the job I once called my “last hotel,” I’m reflecting on what it really looks like to rebuild, repurpose, and reimagine life at mid-career. From shifting friendships to launching a business, this is what the in-between has taught me — and what I hope helps other Gen X women navigating their own version of change.

A squirrel, a smoker, a savings plan, and a whole lot of surprisingly useful help from AI. This post shares 13 real-life ways I’ve used AI to make everyday life easier — from planning dinner parties to picking paint colors. It’s not about being techy; it’s about being curious. Also featuring: my actual squirrel coworker.

You don’t need to be an engineer to use AI — you just need to be clear. Inspired by a smart post from Nicole Leffer, this blog unpacks why good communication (not a tech degree) is the real secret to getting great results with tools like ChatGPT and Gemini. If you’ve ever felt intimidated by words like “agents” or “automations,” you’re not alone — but don’t let that stop you. I’ll tell you what I’ve figured out so far, and maybe give you the nudge to get curious too.

✨ Guest Bath Glow-Up ✨
I teamed up with @signaturestylesbybrit to update this little bathroom—and WOW. We pulled down the old soffit, added a bold new light fixture, and gave the whole space a refresh with affordable finds and vintage-modern touches.

It’s amazing what the right design eye can do. Watch the full tour and check the blog for all the links + story behind it!

🛁 Mirror, lights, hooks, and more are all linked in the blog!
👀 Guests loved it so much, they asked for Brit’s number.

#BathroomRemodel #BeforeAndAfter #SignatureStylesByBrit #HomeDesign #VintageModern #BudgetFriendlyDecor #GuestBathroomGoals #HomeInspo

Southwest Airlines built a brand on heart, humor, and human connection—but recent changes to bag policies and seating have many longtime loyalists wondering if the LUV has left the building. This post explores what happens when a brand starts acting like everyone else—and what it means for customers, employees, and the future of loyalty.

Yes, I’m a revenue nerd. But I also believe feelings make you money.
This one’s a love letter to Starwood Hotels & Resorts and everything it taught me about service, leadership, and building loyalty that actually drives revenue. It’s about spreadsheets and emotional connection. Because let’s be honest, culture is where the magic (and the profit) happens.

A visit to the DPS turned into an unforgettable reminder that service is all about how you make people feel. Here’s what two amazing women taught me about real human connection — and what every business can learn from them.

Get the inside scoop on Fiesta San Antonio—food, parades, medals, music, and more. From can't-miss events to pro tips (like why you should never wear chanklas to NIOSA), this guide gives you everything you need to Fiesta like a local. Viva Fiesta!

Most clients don’t care what tools you use — they care how you make them feel. In this post, we break down the 5 Pillars of Human Connection and how they build loyalty in both clients and teams.
Plus, grab the free Human Connection Playbook right from the blog — complete with examples, worksheets, and a 10-day challenge to help you turn connection into your competitive edge.

A $13 clicker, a TikTok impulse buy, and a drawer full of regrets. In this post, I’m breaking down what my Kindle obsession taught me about pricing—why cheaper isn’t always better, and how your pricing strategy sends a message about your value. Plus a list of all my favorite Kindle gear!

Pricing isn't about rigid rules—it's about adapting to your clients' needs, market conditions, and your team's insights. Embrace flexibility and collaboration to maximize value for your customers and your business.

📍 Ready to skip the crowds and explore the real San Antonio?

The River Walk is great—but there’s so much more just beyond downtown. From hidden taco joints to backyard BBQ, rodeos to rooftop views, these local picks are all you need to make your Final Four weekend feel like a real SA experience.

One of the most rewarding parts of small business consulting? Watching incredible business owners connect, collaborate, and create even more magic together. From sharing services to becoming real-life friends, these partnerships are the highlight of my work—and sometimes, the start of something even bigger.

If you’ve worked hard to get customers through the door, don’t let the experience fall flat once they arrive. This post dives into why your frontline team—whether they’re answering phones, greeting guests, or providing services—is your most powerful revenue driver. True hospitality isn’t just for hotels. It’s for anyone with customers. Learn how connection (not just transaction) builds loyalty, boosts referrals, and sets your business apart. Ready to train your team to create meaningful customer experiences? Let’s talk.

Dynamic pricing isn’t just for hotels—it works for any business! From hairstylists to event vendors, learn how adjusting prices based on demand can maximize revenue and keep customers happy.

Discover the power of networking beyond just business. Learn how making connections can support both your professional growth and personal life, with real examples of how networking has made a difference.

Your workspace should support your workflow, not work against it. Whether you're setting up a dedicated office or optimizing a small space, having the right tools, organization, and design makes all the difference. Here’s how I designed my ideal workspace—and how you can create yours. Fender & Ronix, my office buddies also enjoy it!

Feedback is essential for personal and professional growth. Discover why it’s a gift, how to handle it well, and why both giving and receiving feedback can be transformative.

Discover how asking "Why?" ( A LOT!) can transform your approach to solving problems and uncover the real solutions your business needs. Dive into strategies to prevent recurring issues and create a culture of continuous improvement.

Discover practical, easy-to-implement revenue management strategies designed for small business success. Learn how to forecast demand, apply smart discounting, understand your competition, and highlight what makes your business unique.